Consultant - Experience Design (UX/UI)

Deloitte is a leading Canadian-owned professional services firm dedicated to making a positive impact. As a Junior Experience Designer, you will help craft intuitive, human-centered experiences by designing information architecture, conducting user research, and collaborating with multidisciplinary teams to align design solutions with client objectives.

Responsibilities

• Designing and iterating on information architecture, wireframes, prototypes, and user flows using leading tools, working with various client brand design standards and systems
• Conducting user research and usability testing, synthesizing findings to inform design decisions and improve experiences
• Creating experiences for both custom-built solutions and leading SaaS platforms such as SAP, Salesforce, and Microsoft Dynamics
• Leveraging Generative AI to accelerate ideation, create design variations, and enhance user research insights
• Collaborating with multidisciplinary teams—including strategists, developers, and consultants—to align design solutions with client objectives and technical feasibility
• Supporting client workshops and co-creation sessions, translating business needs into actionable design concepts
• Contributing to Deloitte’s consulting engagements, embedding design thinking principles into strategy and delivery
• Participating in the sales cycle, supporting RFP responses, proposals, and bid submissions with compelling design concepts and storytelling
• Advancing Deloitte’s Experience Design practice, contributing to continuous improvement initiatives, knowledge sharing, and building market eminence through thought leadership and community engagement
• Learning and growing through mentorship, design critiques, and exposure to cutting-edge methodologies and technologies

Skills

• 0–3 years of professional work experience in UX, UI, or related design roles
• Foundational design skills in UX/UI, including wireframing, prototyping, and user flows
• Foundational research skills, including persona development and journey mapping to uncover user needs and pain points
• Familiarity with design tools such as Figma
• Comfort with digital whiteboarding tools like Miro to collaborate and co-create in virtual environments
• Interest in emerging technologies, including Generative AI, and how they can enhance design processes
• Understanding of SaaS platforms like SAP, Salesforce, or Microsoft Dynamics, and curiosity about designing for enterprise ecosystems
• Strong collaboration and communication skills, with the ability to work effectively in multidisciplinary teams
• Ability to craft compelling presentations and storytelling, translating complex ideas into clear, engaging narratives for clients and stakeholders
• Analytical thinking and problem-solving abilities, with a focus on user needs and business objectives
• Adaptability and a growth mindset, ready to learn from feedback and contribute to continuous improvement
• Experience with accessibility standards, design systems, or supporting proposals and RFPs

Benefits

• $4,000 per year for mental health support benefits
• $1,300 flexible benefit spending account
• Firm-wide closures known as "Deloitte Days"
• Dedicated days of for learning (known as Development and Innovation Days)
• Flexible work arrangements
• Hybrid work structure

Company Overview