Experienced Licensed Personal Lines Insurance Customer Service Representative (Remote) – Transforming Customer Experiences with Compassion and Expertise

Are you a customer service professional with a passion for delivering exceptional experiences and a knack for building strong relationships? Do you have a strong background in insurance and a desire to work with a forward-thinking organization that prioritizes its people and the communities it serves? If so, we invite you to join blithequark as an Experienced Licensed Personal Lines Insurance Customer Service Representative (Remote).

About blithequark

At blithequark, we're more than just a global organization – we're a community of game-changers who are passionate about providing outstanding customer experiences and driving innovation through technology. With a diverse team from over 70 countries, we're united by our commitment to nurturing a people-first culture that values inclusivity, empathy, and growth. As a result, we've earned numerous awards, including "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth."

Career Growth and Personal Development

As a Licensed Personal Lines Insurance Customer Service Representative at blithequark, you'll have the opportunity to reimagine your career journey and develop new skills that will set you up for long-term success. Our comprehensive training programs, cutting-edge technologies, and continuing support will empower you to excel in your role and achieve your goals. Plus, with a strong focus on internal promotions, you'll have the chance to advance your career and take on new challenges.

Key Responsibilities

As a Licensed Personal Lines Insurance Customer Service Representative, you'll work from home and be responsible for:

• Actively listening to and asking questions to identify customer needs
• Advising customers on plan options, coverages, and pricing
• Processing new and/or amended enrollments
• Ensuring our clients' customers enjoy authentic experiences
• Delivering expert customer experiences with a smile

Your Qualifications

To succeed in this role, you'll need:

• 1+ years of customer service experience
• An active Personal Lines resident license
• A high school diploma or GED
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Passion for helping others
• Patient and empathetic nature
• Ability to pass a background check
• Must reside in the United States or have a valid U.S. address for residence

What's in It for You

At blithequark, we believe in investing in our people and their careers. As a Licensed Personal Lines Insurance Customer Service Representative, you'll enjoy:

• A competitive pay rate of $18/hour ($20/hour for bilingual Spanish)
• Paid training (Classroom: 7 weeks and Transition: 7 weeks)
• Lucrative employee referral bonus opportunities
• Company networking opportunities with organized groups in topics such as diversity, equity, and inclusion, global citizenship, sustainability, and community support
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
• A range of other perks and benefits

Join Our Community

If you're passionate about delivering exceptional customer experiences and have a strong background in insurance, we invite you to join our community of game-changers at blithequark. Apply today and discover why over 440,000 people around the globe call blithequark their "employer of choice."

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Equal Opportunity Employer

blithequark is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.

Location

USA, OH, Work-at-Home

Language Requirements

English

Time Type

Full-time

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Eligibility to Work

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed

Currently, this position may be performed only in the states listed here.

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