Experienced Full Stack LVN/LPN Care Management Professional – Telehealth and Population Health Coordination
About Us
At CVS Health, we're on a mission to revolutionize the way healthcare is delivered. With a commitment to putting our heart into every moment of our patients' health, we strive to create a more personalized, convenient, and affordable healthcare experience. Our Heart At Work Behaviors support this purpose, empowering our team members to drive innovation and deliver exceptional care. As a leader in the healthcare industry, we're dedicated to transforming the lives of our patients, and we're looking for talented professionals like you to join our team. If you're passionate about making a difference in the lives of others, we invite you to explore this exciting opportunity as an LVN/LPN Care Management Professional.Job Summary
We're seeking an experienced LVN/LPN Care Management Professional to join our team in a full-time telehealth role. As a key member of our care coordination team, you'll play a vital role in ensuring seamless transitions of care for our patients, facilitating post-discharge goal attainment, and providing compassionate attention and excellent communication to our patients and their families.Responsibilities
As an LVN/LPN Care Management Professional, you'll be responsible for:- Completing post-discharge questionnaires and ensuring patients have filled/received their medication(s) and understand how to take their ordered medications
- Providing benefit education and monitoring patients in low CM level for alerts or changes in condition to be transitioned back to RN
- Completing post-discharge calls and required assessments (RAP), medication reconciliation (if within scope of practice), and fall assessment if fall risk identified
- Managing warm transfers from concierge and engagement hub and providing clinical assistance to determine appropriate services and supports due to patient's health needs
- Evaluating health and social indicators, identifying and engaging barriers to achieving optimal patient health, and using discretion to apply strategies to reduce patient risk
- Facilitating overall care coordination with the care team to ensure patients achieve optimal wellness within the confines of their condition(s) and abilities to self-manage
- Coordinating post-discharge meal delivery, assisting with securing DME, and helping to ensure timely physician follow-up
- Understanding Payer/Plan benefits, policies, procedures, and articulating them effectively to providers, patients, and other key personnel
Requirements
To be successful in this role, you'll need:- 2+ years of LPN or LVN nursing experience
- Active and unrestricted compact LPN or LVN licensure in the state of residence
- Self-motivation, energy, detail-oriented, highly organized, and tech-savvy
- Discharge planning experience and advanced proficiency in Microsoft Word, Excel, and Outlook
- Ability to multitask, prioritize, and effectively adapt to a fast-paced changing environment while providing outstanding care
- Effective verbal and written communication skills
Preferred Qualifications
While not required, we're looking for candidates with:- Bilingual (Spanish) skills
- Associate's or Bachelor's Degree in Nursing or related field
Compensation and Benefits
We offer a competitive salary range of $21.10 - $48.67, depending on experience, education, and location. In addition to your compensation, you'll enjoy a range of benefits, including:- Medical, dental, and vision benefits
- 401(k) retirement savings plan and Employee Stock Purchase Plan
- Term life insurance and short-term and long-term disability benefits
- Well-being programs, education assistance, and free development courses
- CVS store discount and discount programs with participating partners
- Paid Time Off (PTO) or vacation pay and paid holidays throughout the calendar year
Career Growth and Learning Opportunities
At CVS Health, we're committed to helping our team members grow and develop their careers. You'll have access to:- Training and development programs to enhance your skills and knowledge
- Opportunities for advancement and career growth within the company
- A supportive and collaborative work environment that encourages innovation and creativity