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Senior Healthcare Advocate

Work from home Full-time role Hiring

 Mission

The US healthcare system is complex, error-prone, and financially draining. Medical bills and insurance coverage shouldn’t be this hard to navigate. At Medbill AI, we’re building the one solution every American can turn to for help.

Thanks to AI and new regulations, Medbill AI can fight claim denials, correct billing errors, negotiate bills, and make coverage easier to understand—saving people time, money, and stress. Our goal is simple: to be the #1 platform that empowers all Americans to take charge of their healthcare.

About Us

Founded by former Oscar Health leaders, we’re a seed-stage company with $17M in funding. We’re lucky to be backed by the founders and investors at Hugging Face, Rocket Money, Oscar Health, TrueBill, CaseText, Forerunner Ventures, RRE Ventures, and more. We are well-funded for the next few years.

About the Role

  • Tackle complex, high-impact problems in medical billing and health insurance.

  • Continuously learn about healthcare, insurance regulations, and patient advocacy.

  • Directly support patients by resolving cases related to billing, benefits, insurance challenges & much more!

  • Shape operations & product in a fast-moving early-stage environment.

  • Gain deep expertise in US healthcare and its systemic challenges.

  • Champion diverse perspectives to build more inclusive, effective solutions.

  • Collaborate daily with an amazing team of healthcare advocates!

‍  We’ll be most excited if you

  • Bring Medical billing expertise – provider, insurance, or advocacy experience.

  • In-depth understanding of healthcare in the US – able to identify issues across coverage, claims, and billing.

  • Are passionate about patient support – love solving complex billing issues.

  • Are a strong communicator – clear, concise, and effective.

  • Thrive in ambiguity – navigates challenges independently.

  • Have a bias for action – high output, gets things done.

  • Are mission-driven – excited to make a real impact!

You don’t need to check every single box—if you bring the right skills and drive, we want to hear from you!

Working with US

Medbill AI is based in New York. Our team is split evenly between our Chelsea office & the US. We marry the best of in-office culture with the best of a remote-first company.

We’re a team of passionate individuals who show up every day to do the best work of our lives following these principles:

  • Move with Urgency and Focus: Prioritize what matters and find the shortcuts.

  • Own the Outcome: Take initiative and see it through until the end.

  • Commit to Your Craft: Excellence is the standard, care about the details.

  • Play to Win: If we win, Americans win, so we work hard and do what it takes for us to be #1.

  • Feedback is Fuel: Intellectual honesty is at the core of everything we do.

  • We’re One Team: Together, we can achieve things that none of us could on our own.

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