Frontline Group - Remote Tech Support | Quick Hire | Paid Training Starts Soon!
Frontline Group - Remote Tech Support | Quick Hire | Starts Soon! We are hiring immediately for a short-term, remote support project. Paid training and limited spots available. This is a first come, first served opportunity we are sharing with you, if you're ready to jump in, don't wait! Position Overview
- Role: Tier 1 Tech Support – General Customer Support for an ISP
- Pay: $14.25/hour (temp position with the possibility of extension based on company needs)
- Schedule: Your 8-hour shift will be between 6am-7pm PST
- Project Duration: 1 to 5 weeks depending on performance and company needs
- Training: Paid
- OT Available: Yes (based on company needs)
- Job Focus: Supporting users during move-ins, assisting with internet setup, basic troubleshooting, and general tech support
You Must Meet the Following Requirements:
- Be 18 years or older
- Be legally authorized to work in the U.S.
- Able to provide customer service in a friendly and professional way
- Have a quiet, distraction-free home workspace
- Have basic tech knowledge, including knowing the difference between a modem and a router
Required Technical Equipment (Not Provided)
- Windows-based laptop or desktop
(Macs, Chromebooks, tablets, iPads are not compatible, you will be asked to share your screen during the interview to test your computer specs)
- 8GB of RAM minimum (16GB preferred)
- Dual monitors (your laptop or PC is considered one and one additional monitor is needed) and a high-quality headset
- Hardwired internet connection with an ethernet cable only
(No Wi-Fi, mobile hotspots, or satellite internet)
- Minimum download speed: 20 Mbps
- Minimum upload speed: 10 Mbps, with a Ping of 20 or lower
- Test your speed at: www.speedtest.net (if you are interested, please run this test on your laptop or PC, (not from your cell phone), please attach the screenshot in your response to this application.
3 Training Classes – Limited Spots Available, once class #1 is filled we will push you toward the second and third class. Class 1 (3 candidates needed)
- Orientation: Tuesday, July 30 | 10:00 AM – 2:00 PM PST
- Training: July 31 – Aug 1 | 7:00 AM – 2:30 PM PST
- Go Live: August 3rd or 4th, we will confirm during the interview
- Project Duration: Up to 5 weeks
Class 2 (12 candidates needed)
- Orientation: Tuesday, August 6 | 10:00 AM – 2:00 PM PST
- Training: August 7–8 | 7:00 AM – 2:30 PM PST
- Go Live: August 10th or 11th, we will confirm during the interview
- Project Duration: 3 weeks
Class 3 (11 candidates needed)
- Orientation: Tuesday, August 13 | 10:00 AM – 2:00 PM PST
- Training: August 14–15 | 7:00 AM – 2:30 PM PST
- Go Live: August 17th or 18th, we will confirm during the interview
- Project Duration: 1 week (with potential to extend based on companies' needs and performance)
Apply Now If you meet the qualifications and are ready to get started, reply to this email ASAP with:
- Confirmation of your equipment
- A screenshot of your internet speed test (performed on your laptop or PC, (not your cell phone) https://www.speedtest.net/
Spots are limited and filled on a first come, first served basis, please reply as soon as possible if interested. This project has been confirmed and we are looking forward to hearing from interested candidates. All of these requirements will be verified in your interview. Note: Some benefits are subject to eligibility requirements, including employment term and other factors.
About Us
Frontline Call Center is a W2 employer that does not hire independent contractors. Apply Job! Apply to this Job