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Weekend Dispatcher

Work from home Full-time role Hiring

Benefits:

  • 401(k)
  • Bonus based on performance
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance

Job Summary: We are seeking a reliable and organized Part-Time Weekend Dispatcher to coordinate service calls for our plumbing technicians. The ideal candidate is a strong communicator who can multitask, manage schedules efficiently, and provide excellent customer service to ensure timely and effective responses to plumbing emergencies. Key Responsibilities:

  • Answering inbound calls from customers regarding plumbing service needs
  • Scheduling and dispatching technicians based on urgency, location, and availability
  • Maintaining clear and timely communication with on-call technicians
  • Updating service orders and customer records in dispatch software

Qualifications:

  • Previous dispatching, customer service, or administrative experience preferred
  • Plumbing or trades industry experience a plus
  • Strong communication (verbal, written and listening) and problem-solving skills
  • Comfortable using scheduling and dispatching software (or willing to learn)
  • Reliable, punctual, and able to work independently with minimal supervision
  • Strong and reliable internet connection
  • Working laptop/computer

Other considerations:

Must live in NY

Compensation: Commission only - $25 per booked, scheduled and completed jobs. Opportunity for growth, additional hours and part-time benefits. Reasonable expectation is $250-$500 (10-20 booked calls) per weekend. This is a remote position. Apply Job! Apply to this Job

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