Enterprise Rent-A-Car – Work From Home Customer Service – Reservation Sales Representative – Nashville, TN
Job title: Work From Home Customer Service - Reservation Sales Representative Company: Enterprise Rent-A-Car Job description: Responsibilities
- Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide
- Receive and apply feedback from managers to improve call quality
- Efficiently guide conversations and apply sales techniques to convert calls into reservations
- Provide excellent customer service
- Strive to meet and exceed monthly personal and department metrics
- Adhere to a set full time schedule
Equal Opportunity Employer/Disability/Veterans #LI-REMOTE
Qualifications
- Must currently live in the state of Tennessee
- Must currently live in Nashville or the immediate surrounding area
- One year of sales or call center experience required
- Permanent residence with a defined working space that is free of distractions
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must be at least 18 years old
- Must be willing to travel to Nashville to complete the I-9 process, in person, if hired
WFH Technical Qualifications for your home office:
- Must have a Windows PC or Mac (no Chromebooks) with compatible OS versions: Windows 10 or macOS (newest version)
- Must have a computer USB headset with microphone
- Must have a webcam, both built-in and detached webcams are acceptable
- Must have reliable and consistent high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)
- Minimum upload speed of 2mbps and minimum download speed of 5mbps
- Use of wireless, hotspot or WiFi “air cards” are NOT ALLOWED
- The address on your application must be your current, accurate permanent address
- Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements
Expected salary: $16.5 per hour Location: Nashville, TN Apply for the job now! Apply Job! Apply to this Job