Apply Now: Remote Customer Service Representative

Now hiring at workwarp for a pivotal Remote Customer Service Representative! We have an opening at our office in Remote. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a competitive compensation package, with a salary of a competitive salary.

 

 

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Duties/Responsibilities • Provide exceptional patient service in the name of the client • Contact patients via telephone to collect payment on medical bills • Communicates accurate information to patients in a clear, concise and professional manner • Review patient accounts and documents patients' interaction and feedback • Negotiates appropriate and reasonable payments with customers • Sets up patient payments via check, electronic transfer or credit card • Responsible for understanding and complying with all policies and procedures • Meets or exceeds established goals • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction • All other duties as assigned by management Required Skills/Knowledge • Customer/Client Focus • Communication Proficiency • Confidentiality/Integrity • Teamwork Orientation • Basic computer skills necessary Education/Experience • Customer service experience preferred • Prior medical billing or healthcare revenue cycle experience strongly preferred • High school diploma or General Education Development (GED) Certificate required • One to two years of college preferred Annuity Health Apply Job!

 

We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

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