Senior Salesforce Business Analyst

Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.

We are looking for an experienced Salesforce Business Analyst to support our client.This role requires strong technical expertise in Salesforce and the ability to work independently in a fast-paced environment.

Position – how you’ll contribute

• Confidently configure Lightning, orchestrate Flows and fine-tune org settings without hand-holding.
• Liaise with stakeholders to translate needs into well-defined user stories and precise technical documentation.
• Deliver top-tier support and craft documentation that educates and engage.
• Explore Salesforce AI features and weave predictive insights into everyday operations.
• Navigate Gearset CI/CD, Jira, Zoom, the Distribution Engine—and beyond.
• Continuous Improvement & Best Practices: take an active role in team reviews, advocate for industry standards and strong internal protocols, and nurture a culture of innovation and high performance.

• Experience: 5+ years user-facing Salesforce work.
• Hands-on admin skills (Lightning, Flows, org setup).
• Equally fluent in Sales Cloud and Service Cloud.
• Certifications: Salesforce Admin, Advanced Admin and Business Analyst.
• Fluent Polish and English are required for this role.

Our offer – professional development, personal growth

• Flexible employment and remote work.  
• International projects with leading global clients. 
• International business trips.  
• Non-corporate atmosphere. 
• Language classes. 
• Internal & external training. 
• Private healthcare and insurance.  
• Multisport card. 
• Well-being initiatives. 

Position at: Software Mind Poland

This role requires candidates to be based in the European Union.