Dutch Speaking Customer Support Representative
Patrique Mercier Recruitment is thrilled to announce an opening for a Dutch Speaking Customer Support Representative for the Food Delivery Service Department. In this pivotal role, you will provide outstanding support to Dutch-speaking customers, helping them with inquiries related to food delivery services. Your exceptional communication skills and dedication to customer satisfaction will play a crucial role in enhancing the overall customer experience. If you are passionate about food delivery and excellent service, we encourage you to apply!
Responsibilities- Provide exceptional customer service to Dutch-speaking clients through phone, email, and chat.
- Assist customers with inquiries regarding orders, delivery times, and service-related questions.
- Effectively resolve customer complaints and provide timely solutions.
- Document customer interactions and maintain accurate records in the CRM system.
- Collaborate with internal teams to ensure a smooth and efficient delivery process.
- Stay informed about services offered and updates in the food delivery industry to provide knowledgeable support.
Requirements
- Fluency in Dutch and English; proficiency in additional languages is a plus.
- Previous experience in customer support, ideally within the food delivery or hospitality sector.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-oriented mindset.
- Familiarity with CRM systems and standard office software.
- A positive attitude with the ability to work in a fast-paced environment.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- And more....
With a new dawn comes your Next Job!
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.
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