administrative assistant, License Stores - Carolinas (Remote - U.S.)

About the position

This position contributes to Starbucks' success by providing advanced, dedicated administrative support of a confidential and complex nature to one or more executives. Handles confidential and non-routine information. Exercises independent judgment and discretion in making decisions and carries out activities following general guidelines. Demonstrates the ability to perform effectively with limited direction. Models and acts in accordance with Starbucks guiding principles.

Responsibilities

• Provides administrative support to one or more executives.
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• Proactively manages executive calendars with attention to accuracy, detail and allocation of time and resources.
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• Performs general administrative activities including screening and directing incoming phone calls, composing and typing general correspondence, and prioritizing, distributing and acting on mail.
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• Serves as a point of contact for the business unit or department.
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• May organize, host and facilitate activities such as team and cross-functional meetings, conferences and department activities.
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• Directs and executes complex administrative projects including coordinating, tracking or analyzing budgets; researching information; updating databases and organizational charts; creating monthly reports or analyses.
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• Utilizes advanced technical skills to create dynamic charts, tables, graphs and presentation materials.
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• Works with facilities department in planning and organizing team space maintenance and facilities moves.
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• Provides support and resources to department hiring managers for new partner setup and immersion activities.
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• Organizes and schedules team and department meetings, arranges for live and telepresence audiovisual equipment, sets up meeting facilities and may take meeting minutes.
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• Initiates special projects and process improvements based upon observations of department needs.
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• Schedules executive domestic and international travel in compliance with existing policies and procedures.
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• Actively engages with executive's direct report team to ensure alignment of priorities and open communication paths.
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• Serves as a peer leader to administrative team within function.
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• Advises department in the use of the business unit or department's products and services.
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• Advises department in awareness of and compliance with company policies and procedures.
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• Supports executive, department and administrative team in coffee education as a part of Starbucks core business.
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• Maintains regular and punctual attendance.

Requirements

• Adaptability - comfortable in adapting and demonstrate flexibility in responding to change.
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• Collaboration - demonstrate confidence, composure and professionalism: able to build trust and works collaboratively in a team environment.
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• Communication - able to communicate clearly and concisely, both verbal and written.
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• Customer Services - demonstrate a positive, can-do attitude with the desire to take on additional responsibilities.
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• Organization - strong organizational skills and high level of integrity and discretion in handling confidential and sensitive information.
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• Technology - proficient with Microsoft Office 365 and virtual tools.
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• Time Management - able to balance multiple priorities and projects in a fast-paced environment.

Nice-to-haves

Benefits

• Access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
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• Short-term and long-term disability.
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• Paid parental leave.
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• Family expansion reimbursement.
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• Paid vacation from date of hire.
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• Sick time (accrued at 1 hour for every 25 hours worked).
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• Eight paid holidays and two personal days per year.
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• Participation in a 401(k) retirement plan with employer match.
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• Discounted company stock program (S.I.P.).
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• Starbucks equity program (Bean Stock).
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• Incentivized emergency savings and financial well-being tools.
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• 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program.
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• Student loan management resources and access to other educational opportunities.
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• Backup care and DACA reimbursement.