Patient Access Rep - Centralized Scheduling
Job title: Patient Access Rep - Centralized Scheduling in Saint Louis, MO at Ascension
Company: Ascension
Job description: Details
- Department: ACC Centralized Scheduling
- Schedule: Full-time Days, Monday-Friday, Between 7am-7pm, 40 hrs weekly
- Location: Remote
- Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database.
- Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.
- Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
- Coordinate and communicate schedules.
- Assist with coordination of activities related to insurance pre-certification/authorization.
- Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
- Experience scheduling patient appointments via phone and chat correspondence.
- Experience taking high volume calls in a health-care setting.
- Ability to navigate multiple systems in a remote environment.
- Experience with Athena, Epic, Dash, Salesforce.