Customer Service Representative-Call Center
Job title: Customer Service Representative-Call Center in Saint Paul, MN at Handi Medical Supply
Company: Handi Medical Supply
Job description: Do you have what it takes to join our team at Minnesota's Best Bronze Medal Winner in Medical Supplies? Handi Medical Supply is a Top Workplace and we are looking for talent who have a strong desire to live out our mission of enriching lives and serve and consult with our customers in our call center as a Product Specialist. If you have worked in a health care field, your skills might transfer well to this role!Check out our career site and see what our culture is all about.$20 - $22 / hourIn-person training (typically 90 days) required, hybrid option available after successful completion of training!As a Product Specialist, you will enrich lives by:
- Guiding customers and referral sources through their order for products/services in a fast paced environment
- Providing world class customer experiences via phone, email, chat and online orders
- Utilizing product and insurance resources when responding to inquiries
- Providing knowledgeable answers to questions about products, services, pricing and availability
- Advising customers on their requests on shipping and order status
- High school diploma or equivalent
- Related experience in customer service preferred
- Home medical equipment or supplies, wellness and/or healthcare experience a plus
- General computer knowledge and ability to type 35 wpm
- Bi-lingual a plus
- Unrelenting commitment to success
- health
- dental
- vision
- 401K plus match
- incentive program
- life insurance
- paid time off
- paid holidays
- long-term disability
- short-term disability
- free parking
- volunteer pay
- green initiatives