Regional Head of Delivery, Pacific Southwest in Los Angeles, CA
Job title: Regional Head of Delivery, Pacific Southwest in Los Angeles, CA at Maersk
Company: Maersk
Job description: About Us:As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!If you are seeking to be a part of a family, this is the place for you!Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.Position Summary:This position will be a part of the Transported by Maersk, Logistics and Services team. We are seeking an agile, service driven leader capable of understanding business requirements and delivering results through a large operationally focused team. The professional will be accountable for the overall operational and cost leadership of all Carrier Haulage shipments within their assigned scope. In addition, this role has the responsibility of managing overall west coast functions including responsibilities within liner operations. A successful candidate will be able to quickly build and leverage a diverse network of internal/external stakeholders to exceed customer expectations and drive value for our team and organization.Position Responsibilities:
- Responsible for leading the Pacific Southwest region, reporting to the Head of Landside Delivery-USA
- Day to day Management of a large group of ILWU union clerical staff in both Northern and Southern California locations.
- Lead efforts related to union relations, including collective bargaining and compliance with labor agreements, in conjunction with labor relations leaders.
- Work through grievances and arbitrations as needed to support the organizational strategy.
- Ensure all change initiatives are vetted against union contractual agreements and implemented through contractual process.
- Collaborate with senior leadership to develop and implement policies and procedures to ensure compliance with all regulatory/contractual requirements and industry standards.
- Lead and develop management team through coaching, goal setting, periodic feedback, and reviews to develop a culture of accountability, teamwork and high performance.
- Develop and implement operational strategies to drive performance and ensure alignment to goals and objectives.
- Monitor and analyze Key Performance metrics to make data driven decisions to optimize performance and drive continuous improvement.
- Drive collaboration between cross-functional teams.
- Lead and contribute towards the operating system to build a high-performance culture, scalable for future growth.
- Build and maintain relationships with vendors, customers and staff to drive collaboration and achieve mutual goals.
- Drives cost reductions within the function.
- Challenge, drive and improve global standards.
- Performs other job-related duties as necessary to support the objectives of the Transported by Maersk, Logistics and Services department as required.
- Bachelor’s degree required.
- Five or more years transportation experience required preferably in operational logistics.
- Five of more years’ experience in a leadership role.
- Union management experience with strong understanding of collective bargaining agreements.
- Proven leadership skills and ability to create followership.
- Customer oriented
- Strong execution mindset
- Strong understanding of transportation industry and in particular internal shipment cost drivers
- Articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills
- Organizational and time management skills – multi-tasking and prioritizing, planning work activities efficiently to meet deadlines and high-level goals
- Conflict resolution and negotiation – bringing others together and trying to reconcile differences
- Drive for results – drives for results and success, conveys a sense of urgency and drives issues to closure, persist despite obstacles and opposition
- Team player – works together with others in the business unit to achieve results, fosters teamwork
- Proven ability to deliver under pressure
- Working knowledge of MS office products and ability to quickly adapt to software