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Database Specialist / Non Profit

Work from home Full-time role Hiring

About the position The Database Specialist position at Express Employment is a full-time role focused on managing and processing donations within a donor database for a non-profit organization. The role involves ensuring accurate data entry, maintaining donor records, and generating necessary documentation to support fundraising efforts. This hybrid position allows for a combination of in-office and remote work, providing flexibility while ensuring essential tasks are completed efficiently.

Responsibilities

  • Accurately enter and manage gifts in the donor database, including various donation types and payments.

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  • Set up new gift batches and process donations within 24-48 hours, ensuring proper coding.

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  • Create tribute accounts and manage matching gift donations.

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  • Generate tax receipts for all donors promptly.

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  • Maintain and update constituent records based on new information.

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  • Create mailing lists for appeals, events, and newsletters.

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  • Conduct regular CRM maintenance to ensure data integrity.

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  • Respond to donor inquiries via phone and email.

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  • Perform additional data entry and projects as needed.

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  • Run queries and reports to support various departments.

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  • Organize donor lists for events and manage CRM automation.

Requirements

  • 2+ years in gift processing and CRM management

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  • Previous experience in a Non-Profit is required

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  • Strong data entry skills with attention to detail

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  • Excellent problem-solving abilities and clerical accuracy

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  • Professional demeanor with strong communication skills

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  • Team-oriented with the ability to work independently

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  • Proficient in MS Office (Word, Excel, PowerPoint, Outlook)

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  • Enthusiastic about technology and continuous learning.

Nice-to-haves

Benefits

  • Work from home flexibility

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  • Hybrid work schedule (in-office and remote)

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