Care Associate Analyst - Behavioral Health
Description:
- Provides comprehensive support and service to behavioral health clinical teams in support of member engagement
- Provides outreach to members to educate them about available specialty programs
- Assists members locate services
- Provides information to members regarding mental health and substance abuse benefits
- Works closely with the clinician to insure healthy outcomes for members
- Miscellaneous administrative duties such as Provider/ community resource searches
Requirements:
- 2 years Behavioral Health care experience.
- Previous Customer Service experience.
- Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding.
Benefits:
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings
- Tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Benefit solutions that address different needs and preferences
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
- Many other benefits depending on eligibility
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