Ramp Agent (Customer Service Agent) - JFK
About the position As a Ramp Agent at Delta Air Lines, you will play a vital role in ensuring that cargo and baggage are transported safely and on time. This entry-level position involves physical tasks such as lifting, loading, and unloading baggage, as well as operating ground equipment. The role requires a commitment to safety and security, and offers opportunities for career advancement through mentorship from leaders in the company.
Responsibilities
- Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft.
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- Guide incoming and departing aircraft from the gate positions to ensure timely connections.
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- Safeguard cargo, baggage, and mail from damage, loss, and weather.
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- Operate ground equipment such as tugs, belt loaders, and tow tractors in congested areas.
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- Use baggage scanners and computers to ensure accurate routing of baggage to destinations.
Requirements
- High school diploma, GED, or high school equivalency.
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- At least 18 years of age and authorized to work in the United States.
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- Valid driver's license.
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- Proficiency in English.
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- Ability to pass a physical ability test (PAT).
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- Commitment to safety and security of self and others.
Nice-to-haves
Benefits
- Adoption assistance
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- Dental insurance
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- Disability insurance
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- Employee assistance program
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- Health insurance
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- Life insurance
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- Paid holidays
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