Information Technology Trainee
About the position The Information Technology Trainee position is designed for individuals looking to enter the field of information technology. This role is a trainee classification that typically lasts for one year, providing a pathway into various specialty areas within the IT department, including Programmer, IT Support Specialist, Department Systems Specialist, Application Developer, and GIS Specialist. Under close supervision, trainees will learn and perform a variety of technical and analytical duties across different domains such as application development, customer support, network administration, and systems programming. As trainees develop their skills, they will gradually take on more responsibilities and require less supervision. The position involves working on systems programming and network administration tasks, which include developing, testing, implementing, and maintaining software and hardware infrastructure. This may involve managing connectivity between different platforms that support automated applications. In customer support roles, the trainee will assist end-users with electronic data processing systems, which includes installing new computers and peripherals, troubleshooting user issues, and providing training to enhance user productivity. For application development, the trainee will engage in designing, developing, testing, and maintaining various business applications, ensuring they complete all phases of the application development life cycle. Candidates must be prepared to undergo a thorough background investigation, including a criminal history check, fingerprinting, and a drug use history review. With supervisor approval, there may be opportunities for intermittent remote work, but candidates must reside within the Sacramento region and be able to report to a physical worksite with little notice. This position is an excellent opportunity for individuals looking to build a career in information technology while receiving hands-on training and support from experienced professionals.
Responsibilities
- Learn and perform technical and analytical duties in application development, customer support, network administration, and systems programming.
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- Assist in developing, testing, implementing, and maintaining software and hardware infrastructure.
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- Provide customer support for end-users of electronic data processing systems, including desktop support activities.
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- Install new and replacement computers and peripherals for users.
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- Resolve a variety of user problems and provide specialized training to enhance user productivity.
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- Engage in designing, developing, testing, and maintaining business applications throughout the application development life cycle.
Requirements
- An Associate's Degree or equivalent in computer science, information systems, business information systems, business administration, or a closely related field.
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- Professional certification in one or more fields of information technology is preferred.
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- Completion of at least twelve (12) college-level semester units in programming languages for positions designated for Systems Programmer, Programmer, or Application Developer.
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- Knowledge of principles and current trends in information technology.
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- Understanding of information systems software and hardware technologies for various environments.
Nice-to-haves
- Experience with mainframe, server, personal computer, and client-server environments.
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- Familiarity with general computer architecture including CPU, memory allocation, and peripheral devices.
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- Basic programming skills in one or more programming languages.
Benefits
- Salary range of $58,934.77 - $82,927.14 annually.
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- Potential for intermittent remote work with supervisor approval.
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- Comprehensive training in various IT specialties.
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- Opportunities for career advancement within the IT department.
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