Customer Service Representative - Bilingual Spanish/English
Description:
- This position requires bilingual fluency in Spanish and English
- Candidates must reside in the state of New Mexico
- The Customer Service Representative (Bilingual: Spanish and English) Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
- This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.
- We accept applications for this position on an ongoing basis.
- Military veterans are encouraged to apply.
Requirements:
- The ability to read, write and speak fluently both Spanish and English
- Must reside in the state of New Mexico
- 1+ year of customer service experience
- Open availability
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
- A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
- High Speed internet (no wireless/hotspots or satellite)
- Must reside in the United States or have a valid U.S. address for residence
Benefits:
- Paid training and performance-based incentives
- Starting wage between $15.00/hr - $17.50/hr
- Lucrative employee referral bonus opportunities
- 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
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