Fully Remote Customer Agent(Entry Level)
Job Summary We are seeking an Entry Level Customer Service Representative to join our team. The ideal candidate will be the first point of contact for customers, providing exceptional service and resolving inquiries to ensure customer satisfaction. Responsibilities Handle incoming customer inquiries via phone, email, and in-person Provide information about products and services Process orders, returns, and exchanges Maintain customer records by updating account information Assist with resolving product or service problems by clarifying the customer's complaint Recommend potential products or services to management by collecting customer information Skills Proficient in Microsoft Office applications for data entry and reporting Strong communication skills with a focus on sales and customer support Ability to multitask in a fast-paced environment Excellent phone etiquette and customer service skills Experience in a call center or client services role is a plus Job Type: Full-time Pay: $95,000.00 - $135,000.00 per year Benefits: Flexible schedule Health insurance On-the-job training Paid time off Professional development assistance Referral program Work from home Shift: 8 hour shift Work Location: Remote Apply Job!