Teller I (42nd & 9th) 30 Hours

About the position The Teller I position at TD Bank is a customer-facing role responsible for delivering exceptional banking experiences while efficiently processing transactions. This role involves educating customers about TD's products and services, ensuring compliance with banking regulations, and maintaining a secure and organized work environment. The Teller I is expected to engage with customers, resolve inquiries, and advocate for their needs, all while adhering to operational guidelines and maintaining accuracy in cash handling. Responsibilities ? Execute TD's Brand promise by delivering a Legendary Customer experience. , ? Perform customer transactions including deposits, withdrawals, and loan payments efficiently. , ? Process cash transactions with high accuracy, including cashing checks and balancing cash drawers. , ? Respond to and resolve customer inquiries and concerns, escalating to management as necessary. , ? Engage in lobby leadership by managing customer flow and welcoming customers. , ? Educate customers on self-service and digital banking options that meet their needs. , ? Conduct needs-based conversations to offer financial solutions or refer customers to partners. , ? Make sound decisions and provide timely problem resolution, escalating complex issues to management. , ? Ensure compliance with operational activities according to company guidelines and regulations. , ? Verify customer identities following authentication policies and procedures. , ? Balance cash drawers and ATMs as necessary. , ? Adhere to safe deposit box procedures and operations. , ? Maintain accountability for cash drawers and vaults, securing cash at all times. , ? Ensure confidential customer information is securely stored throughout the day. , ? Follow dual control procedures and security measures to minimize potential loss. , ? Utilize bank tools to detect and prevent fraud. , ? Complete all required training by established deadlines. Requirements ? High school diploma or GED required. , ? 6 months of work-related experience preferred, or equivalent experience through volunteering, education, or military service. , ? Ability to work during operating hours, including weekends, evenings, and holidays as scheduled. , ? Demonstrated customer service skills preferred. , ? Strong organizational skills and attention to detail. , ? Ability to function in a fast-paced and changing environment. , ? Excellent communication skills, with the ability to be concise, clear, and consistent. Nice-to-haves ? Experience in a customer service role. , ? Familiarity with banking products and services. Benefits ? Competitive base salary and variable compensation/incentive awards. , ? Health and well-being benefits. , ? Savings and retirement programs. , ? Paid time off including Vacation PTO, Flex PTO, and Holiday PTO. , ? Banking benefits and discounts. , ? Career development opportunities. , ? Reward and recognition programs. Apply Job!