Client Relations Specialist (Receptionist) (Cave Creek: Dove Valley Animal Hospital)
Job Summary: The Client Relationship Specialist works in the front lobby and provides the first impression for clients by providing WOW client service. Supervisory Responsibilities: ? None Duties/Responsibilities: ? Welcomes patients and clients to the hospital by greeting patients and clients in person and on the telephone and answering inquiries or referring questions to other staff members ? Update patient records ? Process payments ? Retrieve prescriptions ? Assist clients with pet supply and grooming purchases ? Maintains front lobby area in a clean, neat, and orderly condition Required Skills/Abilities: ? A calm, compassionate, and reassuring demeanor with the ability to deal with the public and assist distraught clients ? Basic office skills such as typing, filing, and professional phone etiquette ? Good organization skills Physical Requirements: ? Prolonged periods sitting at a desk, reading and working on a computer ? Must be able to lift up to 40 pounds at a time ? Walking, sitting, squatting, pushing, pulling, using hands and fingers ? Assist in animal restraint or helping animals on/off scale 4--day work week, ability to work some Saturdays #ZR Apply Job!