Lost And Found Customer Service Agent in Dallas Airport - $16/hr (Lost & Found March22)

About the position Join our team that is committed to providing the best customer service to all visitors of the DFW airport. The Lost and Found Department functions will include but will not be limited to the following: Assist walk-in customers during business hours, answer phones during business hours, maintain and update the Lost and Found system, research and verify validity of all information before release, collect lost items from Remote Parking, TSA, Car Rental, Terminals and various other areas of the airport grounds, photograph and log items, receive, count, document, and secure items in a lockable container such as a safe, and manage the movement of goods and materials. Responsibilities • Assist walk-in customers during business hours , • Answer phones during business hours , • Maintain and update the Lost and Found system , • Research and verify validity of all information before release , • Collect lost items from Remote Parking, TSA, Car Rental, Terminals and various other areas of the airport grounds , • Photograph and log items , • Receive, count, document, and secure items in a lockable container such as a safe , • Movement of goods and materials Requirements • Organizational skills , • Self-driven focus on customer and client satisfaction , • Ability to excel under pressure of meeting extreme deadlines , • Effective verbal and written communication skills , • Problem-solving skills and ability to make quick decisions , • Proficiency in computer software (Word & Excel) , • Ability to work varied hours , • Availability on weekends and holidays , • Detail-oriented and well organized , • Occasional lifting of up to 70lbs , • Ability to stand and walk for long periods Nice-to-haves

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