Consumer Lending Process Administrator - Covington, KY

About the position The Process Administrator position is designed to deliver exceptional customer service while performing a variety of moderately complex tasks that require a detailed understanding of company and departmental procedures. This role is ideal for a self-starter looking to grow within the organization, as it involves cross-training in various functions and may include training less experienced employees. Responsibilities • Receives, classifies, reconciles, interprets, consolidates, maintains and/or summarizes multiple sources of records, files or documents. , • Compiles regular and special reports drawing data from a variety of sources. , • Exchanges information and resolves problems where multiple non-standard solutions are available. , • Refers unusual cases to team leader or supervisor. , • May train less experienced employees and/or organize work flow. , • Performs other duties as assigned. Requirements • High School Diploma or GED required. , • 1 or more years of work experience in a processing type function. Nice-to-haves • Excellent in customer service, highly motivated, focused, and goal oriented. , • Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor. , • Strong organizational skills with attention to detail, planning and follow-up. , • Ability to multi-task. , • PC and internet proficiency. , • Microsoft Office - Excel, Word.

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