Support Engineer - Digital Banking

Description: • Forbright is a nationwide full-service bank focusing on sustainable finance. • This role ensures reliability, availability, and performance of digital banking systems. • Support Engineer collaborates with support and technical teams to drive system efficiency. Requirements: • High School Diploma required; Bachelor’s Degree preferred • 3+ years of experience in engineering, production support, system administration, or related rolesrequired • Strong understanding of SRE principles and practices • Experience with monitoring and alerting tools (i.e., New Relic, Prometheus, Grafana, Datadog) • Proficiency in scripting languages (i.e., Python, Bash) • Familiarity with cloud platforms (i.e., AWS is preferred) • Knowledge of containerization and orchestration tools (i.e., Docker, Kubernetes) • Experience with configuration management tools (i.e., Ansible, Puppet, Chef) • Experience with incident management tools (i.e., PagerDuty, OpsGenie) • Knowledge of database management and tuning (i.e., SQL, NoSQL) Benefits: • Comprehensive health, dental, and vision plans • 4 weeks PTO • 401k + company match • Metro SmartTrip benefits ($50/mo) • Remote or hybrid work schedules for most positions • Bonuses for purchasing solar panels, electric vehicles, biking to work, etc. • Paid subscriptions to Veterans Compost, Imperfect Foods, and more! • Best Workplaces for Commuters 2023 & 2024 winner • The Washington Post Top Workplaces 2023 & 2024 winner • American Banker Best Banks to Work For 2023 winner Apply Job!