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Sr Customer Strategy

Work from home Full-time role Hiring

Senior Customer Strategy and Portfolio Consultant Champion the building, tracking, planning, and socialization of the comprehensive Customer Organization Plan and Strategy. • Lead the development, management, tracking, and monitoring of Customer Organization performance against KPIs. • Monitor the Customer Portfolio, including tracking risks, issues, and scope management. • Develop executive-level presentations related to projects or the Customer Organization plan. • Establish and maintain cross-functional partnerships throughout Customer, Commercial, and Operations Teams. This role requires working from our Dallas, TX headquarters facility during business hours. Key Responsibilities: • Strategic planning • Managing cross-functional projects or portfolio planning • Executive-level storytelling • Developing strategies, plans, and decisions, and communicating them to executive leadership Requirements: • Knowledge of project management, strategic planning, and portfolio management principles • Skilled in Microsoft PowerPoint and creating high-quality, Executive-level presentations • Ability to deliver a high volume of Executive-level presentations in short periods of time • U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Benefits: • Southwest will help fund your 401(k) retirement savings with Company contributions up to 9% • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan Estimated Salary: $120,000 - $150,000 per year Apply Job!

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