Customer Care Executive - Sales

Dear Candidate, Greetings for the day!!!! Northstar Growth Advisors offers you an opportunity to join as a Customer Care Executive - Sales with the organization. Location: Remote (Permanent WFH) Experience: 1 – 5 years (Minimum 1 year of experience in voice process) Salary: 25000 - 30000 (As per experience) - Apply only if ok with the salary range. Job Description: • Managing inbound & outbound voice process and customer service inquiry. • Need to support for new customer registrations • Managing customer queries and feedback via email or phone. • Managing leads/customers via click to call & references. • Converting the leads into customers. Require Skill: • Inbound & Outbound customer service experience • Strong phone etiquettes and active listening skills • Communicate clearly to resolve queries within defined SLA’s. • Usage of the positive language across interactions. Qualification: SSC/HSC/Any Graduate/Equivalent Work Days: 6 Days (Monday to Saturday) (Sunday - Fixed Off) Working Hours: 8:30 pm to 5:30 am (Fixed Timing) Must have the below before applying: • Laptop/Desktop (Mandatory) • Internet connection Broadband or Dongle Language: English (Mandatory) / Punjabi (Optional - If can speak then should be fluent) If interested please apply to this job posting, can also forward to your friends or colleague. Job Type: Permanent Pay: ?25,000.00 - ?30,000.00 per month Benefits: • Cell phone reimbursement • Internet reimbursement • Work from home Schedule: • Night shift Education: • Higher Secondary(12th Pass) (Preferred) Experience: • Telemarketing: 1 year (Preferred) • total work: 1 year (Preferred) • Customer service: 1 year (Preferred) Language: • Punjabi (Preferred) • English (Required) Work Location: Remote Apply Job!