IT Operations Coordinator for Disney Vacation Club

About the Job The Walt Disney Company is seeking a Virtual and Physical Workspace Administrator for Disney Vacation Club in Lake Buena Vista, Florida. This full-time role will provide technical support and guidance to ensure the smooth operation of the Disney Vacation Club Sales Channel. This position will report to the Sales & Operations Project Manager and will be responsible for providing system solutions and impact decisions to meet business needs. Key Responsibilities • Process hardware updates for onboarding, transfers, leaves of absence (LOAs), and separations. • Conduct regular hardware inventory audits to track and monitor devices. • Partner with Business Operations and Business Technology to provide system solutions and impact decisions. • Perform, coordinate, and implement User Acceptance Testing (UAT) for new system software releases, incident resolutions, and evaluate system solutions. • Communicate system issues, incidents, downtimes, software releases, and outages for DVC Sales & Operations to Tech Partners and DVC leadership. • Document, monitor, and analyze resolutions and improvements for interfacing DVC business systems. • Assist with computer setup, troubleshooting, and daily support for system and equipment issues. Requirements • 2+ years of experience supporting operations applications. • Ability to move and lift up to 30 lbs. • Must have a valid FL Driver's License with a clean driving record. • Must be comfortable driving and maintaining various sizes of vehicles up to 15 passengers. • Ability to stand or sit for prolonged periods of time. • Experience handling confidential information and effectively communicating incidents and resolutions to various levels of leadership. • Advanced knowledge of computer systems and applications. • Passion for continuous improvement within information technology or project management from an operations perspective. • Technical skills to quickly learn systems, work independently, and collaborate in a diverse team. Salary Estimated Salary: $50,000 - $65,000 per year, depending on experience. Apply Job!