Remote Receptionist & Data Specialist Job at Closure Recovery LLC in Lexingt

Job DescriptionJob DescriptionAre you looking for a meaningful remote role where you can truly make a difference in people’s lives? Join Closure Recovery LLC as a Remote Receptionist & Data Specialist, and be part of a team dedicated to fighting against an unjust system to help individuals reclaim foreclosure proceeds that rightfully belong to them.At Closure Recovery LLC, we are dedicated to addressing one of the least-known injustices in the foreclosure process: the failure to return excess foreclosure proceeds to rightful homeowners. When a home is foreclosed, it’s typically sold at auction to the highest bidder. The bank is legally allowed to recover only the amount of the unpaid loan balance. However, foreclosure auctions often result in the property being sold for much more than what the borrower owed. The surplus—known as excess foreclosure proceeds—belongs to the homeowner, not the bank.Unfortunately, many homeowners are never informed of this because banks and counties often fall short in their duty to notify them. Banks will send a single notification to the foreclosed address, which is no longer accessible to the former homeowner. If the funds go unclaimed, they are transferred to the county, where they are often invested for the county’s own benefit instead of being returned to the rightful owner. Worse yet, counties often impose strict time limits for claims, meaning many people lose access to the funds entirely if they’re not informed in time.At Closure Recovery LLC, we audit county records to identify unclaimed foreclosure proceeds and fight to return these funds to their rightful owners. Our private investigators work tirelessly to locate and contact individuals, ensuring they can access the money they are legally and morally owed.About the Role:This role is fully remote, and all tasks can be performed using a computer, including phone calls. If needed, we can provide a high-quality headset and/or computer to ensure you have the tools to excel in your role.Your responsibilities will be twofold:Client Support: You will respond to calls and emails from clients we are already working with, providing updates on their claims and answering their questions with patience and empathy.Data Entry: You will play a critical role in organizing data from county audits. This involves compiling information into lists that help our private investigators determine whether unclaimed foreclosure proceeds can be returned to the rightful owners.Key Responsibilities:Handle 10–20 client calls or emails per day, focusing on quality over quantity.Provide clear and accurate updates on clients’ claims.Organize data from county audits into easy-to-use formats for our private investigators.Maintain detailed records of interactions and data entries to ensure accuracy and consistency.Uphold the highest standards of confidentiality when handling sensitive client information.Qualifications:Strong communication skills, with the ability to explain complex information in a clear and empathetic way.Excellent attention to detail and organizational skills.Proficiency in basic computer applications, such as spreadsheets and data management tools.A commitment to quality over quantity, with a focus on ensuring accuracy in every task.Experience in customer support or administrative roles is a plus but not required—training is provided!Company DescriptionAt Closure Recovery LLC, we are dedicated to addressing one of the least-known injustices in the foreclosure process: the failure to return excess foreclosure proceeds to rightful homeowners. When a home is foreclosed, it is typically sold at auction, and the bank is legally permitted to collect only the outstanding loan balance. Any surplus—referred to as excess foreclosure proceeds—rightfully belongs to the former homeowner.However, the current system often prevents homeowners from reclaiming what is legally theirs. Banks notify former homeowners by sending a single letter to the foreclosed property—a notification method destined to fail. Once the funds are deemed unclaimed, they are transferred to the county, where they are often invested for the county's benefit rather than being returned to the rightful owners. Many counties impose strict deadlines for claims, creating further barriers for homeowners to recover their funds.This is where Closure Recovery LLC steps in. Through detailed audits of county records, we identify unclaimed foreclosure proceeds and work diligently to locate the individuals owed these funds. Our private investigators go above and beyond to contact homeowners who may have been unreachable otherwise. Beyond locating individuals, we guide them through the complex claims process to ensure they receive the money that rightfully belongs to them.We’re not just a company—we’re advocates for fairness, fighting an unjust system that prioritizes bureaucratic convenience over individual rights. By combining meticulous data analysis, thorough investigation, and compassionate communication, we help people reclaim what’s theirs while shining a light on systemic issues in foreclosure processes.Joining Closure Recovery LLC means becoming part of a team dedicated to making a real difference in people’s lives.Company DescriptionAt Closure Recovery LLC, we are dedicated to addressing one of the least-known injustices in the foreclosure process: the failure to return excess foreclosure proceeds to rightful homeowners. When a home is foreclosed, it is typically sold at auction, and the bank is legally permitted to collect only the outstanding loan balance. Any surplus—referred to as excess foreclosure proceeds—rightfully belongs to the former homeowner. However, the current system often prevents homeowners from reclaiming what is legally theirs. Banks notify former homeowners by sending a single letter to the foreclosed property—a notification method destined to fail. Once the funds are deemed unclaimed, they are transferred to the county, where they are often invested for the county's benefit rather than being returned to the rightful owners. Many counties impose strict deadlines for claims, creating further barriers for homeowners to recover their funds. This is where Closure Recovery LLC steps in. Through detailed audits of county records, we identify unclaimed foreclosure proceeds and work diligently to locate the individuals owed these funds. Our private investigators go above and beyond to contact homeowners who may have been unreachable otherwise. Beyond locating individuals, we guide them through the complex claims process to ensure they receive the money that rightfully belongs to them. We’re not just a company—we’re advocates for fairness, fighting an unjust system that prioritizes bureaucratic convenience over individual rights. By combining meticulous data analysis, thorough investigation, and compassionate communication, we help people reclaim what’s theirs while shining a light on systemic issues in foreclosure processes. Joining Closure Recovery LLC means becoming part of a team dedicated to making a real difference in people’s lives. Apply Job!