Operations Coordinator II - Gainesville, GA

Job Description

Summary The Operations Coordinator II will support the Program Coordinator to ensure service requests are being processed accurately. This position is located in Gainesville, GA. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Responsibilities : • Calibration management to meet 100% compliance Lifecycle management of test equipment (EOL, new requirements, service delivery needs) • Manage the Calibration Vendor activities such as calibration, tagging, initial release, repairs, and continuous improvement. • Monitor the vendor to assure service delivery and metrics per contract within financial guidelines of contract. • Drive the Supplier Quality Engineers to address vendor issues. • Minimize Material spent through monthly analysis, corrections, employee training and awareness, identifying and implement productivity opportunities. • Regularly report metrics back to internal customer groups. • Leads and is responsible for Tool & Test Equipment allocation, purchase and repair processes, budgets and compliance. • Oversee GENPACT team supporting the test equipment activities. Manage relationships between GENPACT Process Leaders (PLs), Site Leader (SL), and GE Healthcare (GEHC) Field Service Organization. • Leadership of Service Delivery Processes, metrics, compliance, and improvement for the calibration program. • Lead DCS Test equipment process improvement initiatives, leverage Local Customer Team (LCT) synergies and drive national operational initiatives. • Provide communications and lead actions to meet or exceed DCS Service Delivery goals including but not limited to: Tools & Test Equipment, Purchasing, and Monthly Zone scorecards/metrics. • Drive constant quality improvement using Lean for tools and processes. • Key liaison for Zones to lead resolution and engaging necessary resources needed to proactively resolve Service Calibration Issues. Qualifications : • BS or BA degree and demonstrated process management experience... • Or an AA degree and 2 years experience in process management... • Or 4 years process management experience. Prior experience with Calibration standards and test equipment requirements We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-ONSITE #LI-LC2 GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes Apply Job!