Customer Service Representative - Live Chat (FULLY REMOTE)
As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service. Qualifications Previous customer service experience Strong attention to details Conscientious, team player Honesty integrity, quality craftsmanship and a good attitude Clear background check and drug screen Benefits Medical, Prescription, Dental, Vision Disability & Term Life Insurance Matching 401k benefits On-going training & development, & growth opportunities Paid Holidays Paid Time Off (PTO) We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match Responsibilities With no salary cap, your effort determines your paycheck! Call customers from prior day for quality check Call maintenance customers and schedule visits Call on customer list to offer promotions Follow up on reviews positive and negative General inbound customer service Apply Job!