Virtual Assistant - Customer Service
We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to businesses of all sizes. We are currently looking for a Virtual Assistant with expertise in customer service to join our client's team. In this role, you will be responsible for performing various tasks, including
- Handle and respond to 75+ inbound inquiries daily across phone, email, and live chat.
- Maintain a professional phone presence, providing excellent customer service.
- Efficiently manage and prioritize multiple tasks throughout the day.
- Collaborate with internal teams to coordinate activities and resources as needed.
- Attend and actively participate in team meetings and training seminars.
- Support cross-functional teams, including sales, marketing, and operations.
- Continuously challenge yourself to improve and contribute to team success.
- Maintain strong work ethic and consistently demonstrate willingness to learn.
- Proven experience in customer service or as a virtual assistant, handling inbound inquiries.
- Previous experience with real estate is a plus.
- Strong phone skills and ability to handle about 75 inbound inquiries daily via phone, email, and live chat.
- Excellent verbal and written communication skills, with the ability to clearly communicate in English over the phone and email
- Proficiency in Microsoft Office (Excel, PowerPoint) and general computer skills.
- Ability to multitask in a fast-paced, dynamic environment.
- Self-motivated with proven ability to learn quickly and contribute effectively.
- Strong problem-solving skills, able to analyze opportunities and inefficiencies, and propose solutions to management.
- Ability to collaborate with cross-functional teams (sales, marketing, production, operations, finance, and senior management).
- Supplementation and fitness industry knowledge/experience is a plus.
- Work from home;
- Payment in dollars per working hour (40-hour week);
- Starting salary between 4$ - 6$ per hour depending on your experience, with room for raises based on performance;
- A workplace that values its people;
- Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;
Remember to upload your data in English, please. Including your resume. Apply Job!