Accounting Associate (Non-Standard Auto Insurance Company)
SUMMARY: Performs a wide range of accounting and administrative duties to support the accounting department. DUTIES AND RESPONSIBILITIES... Answers accounting questions from multiple customer service representatives by phone, Slack, and e-mail. Handles complex policy situations and strives to resolve all issues, escalates to management when needed. Handles complex and escalated accounting calls from insureds, agents, and other parties. Reviews and applies policy payments not automatically handled by the system. Reviews premium refunds for accuracy and generates payments. Receives and posts policy NSFs and chargebacks. Reviews and appropriately handles EFTs requests. Processes functions of positive pay (check verification, voiding checks). Reviews and appropriately updates policy installments. Receives and processes all payments by mail and posts to the OSIS system. Backs-up for the other Accounting Associates as needed. Completes other miscellaneous projects as assigned by management. Performs other related duties as assigned by management. QUALIFICATIONS: Bilingual (English and Spanish) High school diploma, GED, or equivalent education Acute attention to detail Strong organizational skills Either two (2) years of insurance experience or two (2) years of accounting experience required or equivalent combination of insurance and accounting experience Job Type: Full-time Pay: From $19.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Work from home Schedule: 8 hour shift Day shift Monday to Friday Application Question(s): Would you be available to work Monday-Friday from 10:30 AM - 7:30 PM CT? Experience: Accounting: 1 year (Required) auto insurance: 1 year (Required) Customer service: 1 year (Required) Language: Spanish (Required) Location: Texas (Required) Work Location: Remote Apply Job!