Fully Remote Eligibility Specialist

Employer Industry: Workforce Development Why consider this job opportunity... - Salary up to $48,000 - Full-time remote position for Texas residents - Opportunity for career advancement and growth within the organization - Supportive and collaborative work environment dedicated to community impact - Chance to contribute to a thriving regional economy and help individuals achieve fulfilling careers What to Expect (Job Responsibilities): - Conduct thorough eligibility assessments to determine customer qualifications for various programs and services - Manage a caseload by maintaining regular communication with clients throughout the eligibility process - Collect and verify necessary documentation, ensuring accuracy and compliance with regulatory requirements - Coordinate referrals to internal departments or community partners based on client needs and program guidelines - Monitor customer service quality by responding to client inquiries in a timely manner and resolving issues effectively What is Required (Qualifications): - A post-secondary degree in humanities, business administration, public administration, education, or human resources is preferred - 1-2 years of relevant experience in a related field - In-depth knowledge of federal, state, and local eligibility requirements for various programs - Strong written and verbal communication skills to interact effectively with clients and team members - Exceptional attention to detail and strong organizational skills to manage multiple cases efficiently How to Stand Out (Preferred Qualifications): - Familiarity with compliance and regulatory guidelines related to program eligibility - Experience in case management principles and processes - Analytical and critical thinking skills to assess client information accurately - Ability to work independently and as part of a team - Problem-solving ability to identify challenges in the eligibility process and implement solutions #WorkforceDevelopment #CustomerService #CareerOpportunity #RemoteWork #CommunityImpact We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!