Customer Service Representative

• Job Overview* We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our customers... • Responsibilities* - Interact with customers over the phone and in person to provide and process information in response to inquiries, concerns, and requests about products and services - Handle customer complaints, provide appropriate solutions, and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, transactions, comments, and complaints - Maintain a high level of professionalism with customers and work to establish a positive rapport with every caller - Utilize computer technology to handle high call volumes - Perform data entry tasks accurately and efficiently • Qualifications* - Four year degree preferred - Proficient in English; multilingual abilities are a plus - Excellent communication skills, both verbal and written - Strong problem-solving abilities - Experience in customer service or related field is preferred - Knowledge of call center telephony and technology - Familiarity with office software and computer systems - Ability to handle cash transactions is desirable Job Type: Full-time Pay: From $18.00 per hour Expected hours: 40 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • On-the-job training • Paid time off • Vision insurance Shift: • 8 hour shift Experience: • Customer service: 2 years (Required) Ability to Commute: • Girard, KS 66743 (Required) Ability to Relocate: • Girard, KS 66743: Relocate before starting work (Required) Work Location: In person Apply Job!