Customer Service Representative - Live Chat FULLY REMOTE

Employer Industry: Customer Service Why Consider This Job Opportunity... • Opportunity for career advancement and growth within the organization • Supportive and collaborative work environment • Chance to make a positive impact on customer satisfaction • Flexible scheduling with availability for both weekday and weekend shifts • Engaging role involving direct interaction with customers and sales opportunities What To Expect (Job Responsibilities) • Handle incoming calls and make outbound calls for follow-up and upselling • Prepare account changes and troubleshoot customer issues • Identify and act upon potential new sales opportunities • Assist with customer retention efforts • Collaborate with other departments to ensure timely resolution of customer issues What Is Required (Qualifications) • High School Diploma or Equivalent • 1-2 years in a customer-facing role; prior experience in a customer service setting preferred • Ability to work well in a fast-paced environment • Excellent telephone skills • Strong troubleshooting abilities How To Stand Out (Preferred Qualifications) • Solid negotiating skills • Computer proficiency #CustomerService #CareerOpportunity #CustomerSatisfaction #SalesOpportunities #FlexibleScheduling At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!