Work at Home Customer Service Agent (Full-Time & Part-Time) (SD)

Employer Industry: Customer Service and Technical Support Why Consider this Job Opportunity... - Base pay commensurate with experience, up to a competitive rate - Full-time and part-time positions available with flexible scheduling options - Benefits for full-time employees, including paid vacation and variable bonus and contest incentives - Opportunities for career advancement and regular reviews and raises based on performance - Fun, engaging work environment with casual dress code and cash and prize contests - Equipment provided by the employer for work-at-home setup What to Expect (Job Responsibilities): - Handle inbound customer inquiries, troubleshoot technical issues, and assist customers with product and service inquiries - Interact with customers nationwide to resolve support issues, sell new products, and ensure exceptional customer experience - Utilize systems and technology for account management tasks and sales opportunities - Appropriately escalate customer dissatisfaction to managerial team for resolution - Ensure first call resolution through effective call handling and problem-solving What is Required (Qualifications): - Must be 18 years of age or older - High school diploma or equivalent - Excellent organizational, written, and oral communication skills - Ability to type swiftly and accurately (20+ words a minute) - Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) How to Stand Out (Preferred Qualifications): - 0-2 years of experience in customer service, technical support, or sales roles - Previous experience in a work-at-home environment At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job! For more such jobs please click here!