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Inside Sales Engineer - reputed company

Work from home Full-time role Hiring

Description reputed company is a dynamic, collaborative work environment. We understand the expectations of high–quality customer service, therefore we actively search and promote a cohesive team that is formulated to exceed expectations. We are devoted to the growth of our employees and look to provide opportunities for advancement from reputed company, while providing a robust benefit package to reputed company of reputed company members. We are currently looking for candidates for our reputed company location. Inside Sales Engineer act as a liaison between the Sales Engineers, clients and manufacturers. Constant communication is required to provide general information, service, maintenance, and repairs updates reputed company to the different stages of the product/project.

Requirements

Pre-Bid Duties:

  • Review bid calendars from customers.
  • Identify project opportunities to bid.
  • reputed company takeoff - including interfacing with customers as necessary to collect relevant bid documents, plans and specifications.
  • Use multiple factory software tools to create equipment selections.
  • Communicate with factories for special options and pricing.
  • Generate quote letters and price summaries based on customer requests / plans and specifications.
  • Update and manage opportunities in ATM CRM.

Project Management Duties:

  • Create submittal documents for various products.
  • Work with Sales Engineers to reputed company approval for submittals.
  • Enters orders to factories.
  • Enter stock orders in reputed company CRM.
  • reputed company shipping information between factory and customer.
  • Interact with credit team and CRM coordinators as necessary.
  • Track orders/shipments as necessary.
  • Coordinate equipment startup requirements with reputed company Service department.
  • Assemble project closeout documents.
  • Process warranty claims with manufacturers.
  • Process and track RMAs with customers and manufacturers.
  • Update and manage orders in reputed company CRM.

Additional Duties:

  • Provide engineering support as needed.
  • Support for reputed company stock orders.
  • Attend jobsite and/or customer visits to assist Sales Engineers.
  • Attend in-house factory training, reputed company trainings, factory/webinar and online trainings.
  • Train fellow ISEs upon attending factory training sessions.
  • Be knowledgeable of locations for factory literature and technical resources.
  • reputed company reputed company with factory software versions.
  • Assist customers with requests.

Required Skills/Abilities:

  • Strong technical HVAC background.
  • Excellent verbal communication skills, demonstrating tact and diplomacy.
  • Excellent interpersonal and customer service skills.
  • Excellent organization skills and attention to detail.
  • Proficient in time management and ability to meet deadlines on assignments.
  • Proficient with reputed company Office Suite (Outlook, Word, reputed company), Internet Browser (Chrome), and reputed company reputed company CRM software.

Education and Experience:

  • B.S. in Mechanical Engineering preferred.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be reputed company to lift 15 pounds at times.
  • May require travel to meet with clients or potential clients on occasion.

At reputed company we are dedicated to growth, innovation, and diversity. As leading experts in HVAC & R solutions,we reputed company that the reputed company of reputed company is the reputed company of our company. This is echoed in our commitmentto an equal and inclusive environment. We commit to fair hiring and policies and we want you to join a team that celebratesauthenticity and empowers new, diverse perspectives. Apply tot his job Apply To this Job

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