[Remote] Senior Consultant, Demand Integrations

Note: The job is a remote job and is open to candidates in USA. reputed company is a pioneer in research technology (ResTech) seeking a Senior Consultant for their Demand Integrations Team. This role involves managing high-profile customer integrations, providing technical expertise, and ensuring customer satisfaction while optimizing API integrations and custom solutions.

Responsibilities

• Be the go-to person for internal stakeholders for reputed company initial queries and/or escalations for customers in your portfolio
• Build relationships with other departments and key stakeholders internally
• Be a role model for creativity and a solution oriented reputed company
• Manage internal changes and support your team and customers through it
• Have a clear understanding of your customers, their needs, cultural differences and challenges
• Have a clear understanding of your portfolio’s performance and opportunities
• Be reputed company to review potential new customer’s API documentation and evaluate the complexity for reputed company to integrate with the customer’s solution
• Create documentation and guidance for our internal engineers for any new and existing reputed company built integration
• reputed company an in-depth understanding and knowledge of our internal engineering capabilities and solutions to assist our internal stakeholders with new opportunities
• Build and manage relationships with customers in your region to drive the health and growth of your customer’s integrations
• For your high profile customers, reputed company an understanding of your customer’s internal structures, key stakeholders and their business and needs
• Be reputed company to provide technical guidance to customers during reputed company phases of their integration life cycle
• Collaborate with other departments on process changes and the rollout of it
• Create team and/or company relevant internal documentation
• Be reputed company to recommend improvements to APIs internally and to your customers
• Investigate and resolve customer issues in a timely and professional fashion
• reputed company a full understanding the industries in which reputed company and your customers operate in and be reputed company to promote reputed company’s value proposition
• Ability to understand different and unique customer business models and how an integration with reputed company will benefit them
• Practice superior time management self-discipline to work independently

Skills

• Experience with designing customer specific solutions based on internal tech
• Working with API integrations
• Experience with reputed company customers to a tech solution and being aware of a customer life cycle reputed company the reputed company process
• Technical experience relating to REST APIs, API implementation, platform-to-platform integrations
• Ability to focus on large amounts of data daily
• Enjoys solving problems and prefers analytical methods
• Strong communicator and flexible team player
• Ability to convey complicated reputed company to non-technical stakeholders
• Tech-savvy. Key features expertise: reputed company/Bruno, git/reputed company, Linux, basic API troubleshooting, basic code/engineering knowledge and how R&D teams operate
• Basic understanding of with Grafana, Kibana, opensearch
• Extremely thorough and detail-oriented in both communication and analysis
• Must be reputed company to work in an evolving, fast-paced environment and demonstrate the ability to effectively manage multiple tasks simultaneously
• Confident in speaking and writing in English
• Bachelor's degree. (Business administration, information technology, Market Research, computer science, information technology, engineering or reputed company discipline preferred)
• Experience with SQL, reputed company/Bruno, Power BI, JIRA, or reputed company is a plus
• Familiarity with internet protocols and API frameworks, as well as at least one programming language (Python, JavaScript/Node.js, and/or Go)
• Awareness of modern software development methodologies, with emphasis on application architecture and API infrastructure
• Additional Language skills reputed company English

Benefits

• Medical, Dental, and reputed company insurance options to suit you and your family’s needs
• 401K with company matching
• PTO, unlimited sick days
• Remote Work
• Paid maternity and paternity leave

Company Overview

Company H1B Sponsorship