[Remote] UX Writer, AI

Note: The job is a remote job and is open to candidates in USA. Figma is a company dedicated to making design accessible to all, and they are seeking a Senior UX Writer to join their team. In this role, you will collaborate with various teams to shape user interactions with AI, define best practices for AI-powered products, and contribute to product strategy.

Responsibilities

• Contribute to overall product strategy around Figma’s offerings
• Define best practices for writing in AI-powered products, from prompting to interaction patterns
• Partner closely with product designers, product managers, product marketing managers, engineers, applied scientists, AI researchers, and fellow UX writers
• Oversee language across a broad product suite, building taxonomies, glossaries, and other artifacts for both human and agentic ingestion
• Measure and evaluate the quality of AI-generated language
• Create, collaborate, and iterate on the user experience
• Help deliver and refine clear storytelling around product needs and opportunities

Skills

• 5+ years of experience crafting simple, intuitive language solutions for complex user experiences
• Proficient in collaborating in both design and technical environments, like Figma and GitHub
• Skilled at developing systems-oriented, cohesive product narratives that reach beyond strings
• Fluent in the behavior and architecture of modern AI products and how they are built
• Effectively partners with cross-functional teams and leadership to drive aligned outcomes
• Experience writing system prompts, designing agent behaviors, or creating other AI-powered features
• Experience working directly with code, APIs, or other developer tooling
• A track record of leading 0-to-1 initiatives in ambiguous, fast-moving spaces

Benefits

• Figma offers equity to employees
• Health, dental & vision
• Retirement with company contribution
• Parental leave & reproductive or family planning support
• Mental health & wellness benefits
• Generous PTO
• Company recharge days
• A learning & development stipend
• A work from home stipend
• Cell phone reimbursement
• Sales incentive pay for most sales roles
• An annual bonus plan for eligible non-sales roles

Company Overview

Company H1B Sponsorship