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[Remote] Product Manager, Classwork, Digital Product

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. The College Board is a mission-driven organization dedicated to expanding educational opportunities. They are seeking a Product Manager for their Digital Product team to shape the classroom product experience, ensuring it meets the needs of educators and students while driving innovation in digital assessments.

Responsibilities

  • Define and communicate a clear vision and experience roadmap for the end-to-end classroom product, articulating what users can do across the platform and ensuring alignment with customer outcomes, program goals, and College Board’s broader strategy
  • Bridge across product teams to identify and drive cross-domain initiatives required to deliver a cohesive, unified experience
  • Establish and maintain a deep understanding of customer needs, user behaviors, and competitive offerings, bringing real user insights into product scoping to inform experience strategy and ensuring continuity and usability across the platform
  • Partner with internal teams and external providers to understand their needs and translate them into a clear set of prioritized experience and provider capabilities
  • Identify opportunities to simplify the end-to-end experience, reducing friction, complexity, and operational risk for users
  • Lead development of business cases and strategic rationale for cross-product investments that enhance the overall experience
  • Drive alignment on priorities and sequencing of work across multiple product teams to deliver cohesive, end-to-end experiences
  • Ensure that roadmap priorities across domains come together into a seamless solution that is intuitive and valuable for customers
  • Partner with domain product managers and product owners to ensure shared understanding of experience goals, dependencies, and success metrics
  • Proactively define and communicate Objectives and Key Results (OKRs) focused on customer outcomes and experience quality
  • Participate in planning processes to help prioritize and coordinate initiatives that span multiple teams and systems
  • Provide input and feedback throughout development to ensure consistency, usability, and alignment with the intended experience
  • Act as the primary narrator for the end-to-end classroom product experience, clearly communicating its value, vision, and evolution to internal stakeholders, partners, and customers
  • Collaborate with product teams and internal functions to ensure that training, support materials, and communications reflect a cohesive end-to-end experience
  • Build strong relationships across teams to align shared goals and ensure successful delivery of cross-domain initiatives
  • Partner with providers (College Board and third-party) to align on priorities and ensure their needs are reflected in the experience roadmap
  • Serve as a subject matter expert on the end-to-end classroom product experience in internal and external engagements
  • Advocate for the customer by ensuring that what we build is easy to use, cohesive, and delivers meaningful value across the full experience
  • Own the vision, strategy, and delivery of the Core Experience layer—including homepage, navigation, and unified help—ensuring it provides a seamless entry point into the K–12 assessment platform
  • Translate experience strategy into a clear, iterative set of experiments and delivery plans that drive measurable improvements in usability, engagement, and task completion
  • Collaborate daily with engineers, designers, and stakeholders to shorten feedback loops, accelerate delivery, resolve dependencies, and ensure critical features are intuitive and perform reliably at scale
  • Partner with Product Design to conduct user research and prototyping, shaping a cohesive and intuitive dashboard and navigation model that reflects real user needs
  • Define and maintain a well-prioritized product backlog, writing clear, user-centered stories and acceptance criteria
  • Ensure visibility and alignment of Core Experience priorities across product teams, managing dependencies and driving shared understanding
  • Use data, user feedback, and experimentation to evaluate feature impact and continuously improve the end-to-end experience
  • Collaborate with domain product managers to ensure Core Experience patterns (navigation, entry points, help) are consistently implemented across the platform

Skills

  • 5+ years of experience spanning K-12 education and product management, with a recent track record of leading products within SaaS or enterprise platforms; candidates who have taught or worked directly in K-12 education and then moved into product could be a strong fit
  • Experience with K–12 classroom workflows, including how teachers plan, create, assign, and manage classwork and monitor student progress
  • A proven ability to drive measurable business and user outcomes through discovery and delivery
  • Experience collaborating closely with product managers, designers, engineers, content strategists and cross-functional stakeholders to deliver intuitive and reliable user experiences
  • High attention to detail and exceptional written and verbal communication skills, with the ability to produce clear, precise documentation and ensure shared understanding across technical and non-technical audiences
  • Strong organizational skills, with the ability to manage multiple dependencies and priorities effectively
  • Experience leading pilots and experiments to test and validate user-facing capabilities
  • The ability to travel 5–7 times a year to College Board offices or on behalf of College Board business
  • A passion for expanding educational and career opportunities and mission-driven work
  • Authorization to work in the United States for any employer
  • Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort learning and applying new digital tools independently and proactively
  • Clear and concise communication skills, written and verbal
  • A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input
  • A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking
  • A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
  • Familiarity with AI and emerging technologies and how they can enhance user experiences or workflows

Benefits

  • Annual bonuses and opportunities for merit-based raises and promotions
  • A mission-driven workplace where your impact matters
  • A team that invests in your development and success

Company Overview

  • College Board is a not-for-profit organization that clears a path for all students to own their future through the Advanced Placement Program, the SAT, Official SAT Practice on Khan Academy, BigFuture, and more. It was founded in 1899, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.collegeboard.org.
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