[Remote] Sales Operations Manager – Microsoft Funding Specialist

Note: The job is a remote job and is open to candidates in USA. HSO is a professional services company seeking a Sales Operations Manager – Microsoft Funding Specialist. The role involves managing Microsoft funding programs, ensuring compliance, and driving revenue operations while collaborating with various internal and external stakeholders.

Responsibilities

• Own and manage Microsoft funding programs, including Enterprise Customer Investment Funds (ECIF), from nomination through claims and reconciliation
• Lead Partner Center and funding portal activities, ensuring accurate submissions and tracking funding status
• Track funding milestones and ensure claims are submitted accurately, completely, and on time
• Maintain documentation to support audit readiness and compliance with Microsoft program requirements
• Serve as a key liaison between Microsoft stakeholders and internal Sales, Delivery, and Finance teams
• Support software and services revenue operations, including tracking Statements of Work (SOWs) and license-related activities
• Partner with Finance to ensure accurate revenue tracking, reporting, and alignment with accounting standards
• Proactively manage client renewals, ensuring continuity of software, licensing, and maintenance agreements
• Maintain visibility into renewal pipelines and flag at-risk opportunities
• Develop and maintain reporting, dashboards, and operational processes tied to funding and revenue activities
• Drive cross-functional collaboration to ensure successful execution of funded programs and client engagements

Skills

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field
• 3–5+ years of experience in sales operations, revenue accounting, or partner funding/program management
• Working knowledge of revenue recognition principles and financial operations
• Strong Excel skills and experience managing reconciliations or financial tracking
• High attention to detail and ability to manage compliance and audit-related processes
• Strong written and verbal communication skills
• Experience with Microsoft partner programs, ECIF, or Partner Center
• Familiarity with ERP or CRM systems such as Dynamics 365, OneCRM, or similar tools
• Experience in a professional services or Microsoft partner environment

Benefits

• Competitive pay
• Generous paid time off
• Medical, dental and vision coverage
• Flexible spending accounts
• A health reimbursement account
• A 401(k) plan with company match

Company Overview