[Remote] Patient Services Program Manager
Note: The job is a remote job and is open to candidates in USA. Eisai is a growing pharmaceutical company focused on neurology and oncology, dedicated to satisfying unmet medical needs. The Patient Services Program Manager will oversee day-to-day program operations of patient support programs, ensuring compliance and quality while collaborating cross-functionally to enhance access and reimbursement strategies.
Responsibilities
- Support definition of access & reimbursement strategy for assigned marketed product in Neurology
- Assist in monitoring of assigned program operations including compliance, and quality auditing
- Support implementation of training initiatives and other learning opportunities targeted to each product’s current reimbursement environment and patient assistance needs
- Support maintenance of comprehensive dashboard reports and business reviews as directed
- Maintain and share accurate and compliant information (e.g., Coverage, Coding, and Payment across Medicare, Medicare Part D, Commercial Payors) to cross-functional stakeholders, as directed
- Oversee delivery by external vendors supporting patient services programs
- Engage with external partners (e.g., reimbursement support vendors, PAP distribution vendors, Medicare/Medicaid policy development stakeholders, reimbursement and PAP experts, healthcare professionals, payers) to track external landscape impacting patient services strategy, as directed
- Support and facilitate CRC submission of new materials and on-going review and re-submission of expiring materials
Skills
- Bachelor's degree in related field
- 5+ years of relevant experience in pharma/biotech industry
- Experience in pharma reimbursement including US reimbursement system in any of the major payer segments (Medicare, Medicaid, Federal, Managed Care)
- Experience supporting key compliance areas related to the provision of reimbursement support services
- Experience managing vendors/providers
- Experience with end-to-end technology sourcing to pay process
- Proven performance in earlier role
- The ability to travel approximately 10-12% to meetings, vendors, training, etc
- Master's degree in related field
- Related or additional experience in pharmaceutical sales and/or marketing
Benefits
- Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan.
- Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit .
- Certain other benefits may be available for this position, please discuss any questions with your recruiter.
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