WXP Specialist
WXP Specialist Description - Fully Remote Role across the US Job Summary This role is responsible for understanding and promoting the organization's products, building consultative client relationships, and creating customized solutions to drive revenue growth in the WXP, Workforce Experience Platform. The role offers technical support to the account managers in managing the sales pipeline and retaining existing clients. The role identifies leads and supports proposal development while guiding junior team members to improve their skills.
Responsibilities
- Demonstrates a deep understanding of the organization’s products and services while explaining product features and benefits to potential customers.
- Offers technical expertise and support to the account managers in identifying potential clients, nurturing leads, and driving revenue growth.
- Establishes a professional and consultative relationship with clients by gaining a thorough understanding of their unique business needs within their industry.
- Creates and presents customized solutions or proposals that address the client's needs and demonstrate the alignment of the organization’s offerings with the client’s business objectives.
- Manages sales pipelines by tracking leads, opportunities, and sales prospects through various stages of the sales process and identifies improvement areas.
- Utilizes various sales and marketing techniques to identify and engage with potential clients and helps in tailoring sales pitches and solutions.
- Develops and executes strategies to retain and nurture existing clients leading to recurring revenue and referrals.
- Focuses on growing contractual renewals, especially for mid-sized accounts with varying levels of complexity, to achieve higher total contract-value renewals while retaining and expanding existing client relationships.
- Guides junior team members in sales techniques and methodologies, such as consultative selling, relationship building, objection handling, and closing deals.
- Participates in ongoing sales training programs to improve skills and knowledge in areas such as negotiation, objection handling, and industry-specific expertise.
Education & Experience Recommended
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 4-7 years of work experience, preferably in technical selling, consultative selling, account management, or a related field or an advanced degree with 3-5 years of work experience.
- WXP Platform, Workforce Experience Platform required.
Preferred Certifications NA Knowledge & Skills
- Balancing (Ledger/Billing)
- Business Development
- Business To Business
- Customer Relationship Management
- Demonstration Skills
- Enterprise Sales
- Marketing
- Merchandising
- Outbound Calls
- Presales
- Product Demonstration
- Product Knowledge
- Sales Engineering
- Sales Process
- Sales Prospecting
- Selling Techniques
- Solution Selling
- Technical Sales
- Value Propositions
- Wireless Sales
Cross-Org Skills
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
Impact & Scope
- Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
Complexity
- Responds to moderately complex issues within established guidelines.
Disclaimer
- This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
The on-target earnings (OTE) range for this role is $150,000 to $190,000 USD annually with a 60%/40% (salary/incentive) mix. There are additional opportunities for pay in the form of bonuses and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- Additional flexible paid vacation and sick leave (US benefits overview
[https://hpbenefits.ce.alight.com/]) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Sales Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal" Apply To This Job