QA BA/Tech Writer

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General Notes

At Technology Resources (TRecs) our goal is to provide our clients with information technology that enables the units to better serve the campus. Our objective is to provide secure, reliable, and responsive IT systems, solutions, and support. For more information on Technology Resources, please visit: [https://business.financials.utexas.edu/trecs](https://business.financials.utexas.edu/trecs) Your skills will make a difference. You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of university staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas: a defined benefit retirement plan
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff ID card
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

For more details, please see: [https://hr.utexas.edu/prospective/benefits](https://hr.utexas.edu/prospective/benefits) and [https://hr.utexas.edu/current/services/my-total-rewards](https://hr.utexas.edu/current/services/my-total-rewards) Must be authorized to work in the United States on an ongoing, full-time basis for any employer without sponsorship. ##

Purpose

Support software quality, accessibility compliance, and application reliability across TRecs applications by performing quality assurance testing, defect analysis, accessibility validation, and contributing to QA processes and documentation. ##

Responsibilities

• Develop and maintain QA documentation, including test plans, test cases, accessibility reports, standard operating procedures, and training.

• Partner with developers, product owners, and stakeholders to analyze application requirements and define test strategies that ensure functional accuracy, usability, and compliance.
• Design, execute, and maintain manual test cases for web applications, including regression, smoke, and exploratory testing.
• Track, document, and manage defects in Jira, including clear reproduction steps, severity assessment, and communication with development teams.
• Perform accessibility testing using tools such as Microsoft Accessibility Insights and validate compliance with WCAG standards and university accessibility policies.
• Conduct security and vulnerability scanning using tools (such as ZAP or similar) and document findings for further investigation and remediation.
• Analyze testing results and system behavior to identify trends, risks, and areas for improvement; communicate findings through reports and dashboards.
• Prioritize tasks and manage workload across multiple applications with minimal supervision.
• Contribute to the development and continuous improvement of QA processes, workflows, and governance practices across TRecs applications.

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Required Qualifications

• One or more years of relevant experience OR demonstrated academic/project experience in quality assurance, business analysis, or software testing.

• Experience in leading automation projects, testing web applications, including executing test cases and validating expected results in a black box setting.
• Experience identifying and documenting defects with clear, actionable detail.
• Familiarity with accessibility standards (such as WCAG, W3C standards) or willingness to learn accessibility testing practices.
• Strong analytical and problem-solving skills with attention to detail.
• Strong verbal and written communication skills, with the ability to work across technical and non-technical teams.
• Self-managed and highly motivated with the ability to work in a developing and evolving environment.

_Relevant education and experience may be substituted as appropriate._ ##

Preferred Qualifications

• Bachelor’s Degree with more than two years of demonstrated experience in QA, business analysis, or software testing.

• Experience with accessibility, security, or QA process-improvement initiatives.
• Experience with accessibility testing tools such as Microsoft Accessibility Insights or similar.
• Experience with security testing tools (such as ZAP or similar).
• Experience using Jira or similar tools for defect tracking and workflow management.
• Familiarity with automated testing frameworks (such as Playwright, Selenium, or similar).
• Experience working in Agile or iterative development environments.
• Experience with UT Austin administrative systems or similar enterprise environments.
• Experience working with data, reporting tools, or dashboards (Tableau, Power BI, etc.).
• Demonstrated ability to adapt to changing technology and priorities.
• Experience working with a variety of groups and organizational levels.
• Willingness to learn, experiment, and contribute to building QA practices from the ground up.

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Salary Range

$55,000 + depending on qualifications ##

Working Conditions

• This position is fully remote

• Standard Office
• Keyboard

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Work Shift

Monday - Friday 8 hours Daily ##

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest
• *Important**

for applicants who are NOT current university employees or contingent workers:

You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

• *Important for Current university employees and contingent workers:**As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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• *Employment Eligibility:**

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ----

• *Retirement Plan Eligibility:**

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ----

• *Background Checks:**

A criminal history background check will be required for finalist(s) under consideration for this position. ----

• *Equal Opportunity Employer:**

The University of Texas at Austin, as an [equal opportunity/affirmative action employer](https://hr.utexas.edu/current-employee/compliance/equal-employment-opportunity-eeo-and-affirmative-action-aa),complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ----

• *Pay Transparency:**

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. ----

• *Employment Eligibility Verification:**

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original [documents](http://hr.utexas.edu/current/services/I9docs.html) to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

• *----**

• *E-Verify:** The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• [E-Verify Poster (English and Spanish)](https://hr.utexas.edu/sites/default/files/e-verify-poster.pdf) [PDF]
• [Right to Work Poster (English)](https://hr.utexas.edu/sites/default/files/RightToWorkPosterEnglish.pdf) [PDF]
• [Right to Work Poster (Spanish)](https://hr.utexas.edu/sites/default/files/RightToWorkPosterSpanish.pdf) [PDF]
• *----**

• *Compliance:** Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in [HOP-3031](https://secure4.compliancebridge.com/utexas/public/getdoc.php?file=3-3031). The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may [access the most recent report here](https://compliance.utexas.edu/asfsr) or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701. Apply To This Job