[Remote] Principal Technical Program Manager, Fulfillment - East Coast Remote

Note: The job is a remote job and is open to candidates in USA. Cimpress Technology is a company focused on mass customization businesses, and they are seeking a Principal Technical Program Manager to lead their Fulfillment Organization. This role involves orchestrating complex initiatives, managing a high-impact team, and ensuring alignment across various stakeholders to drive successful fulfillment strategies.

Responsibilities

• Lead and Manage a small, but high-impact team: Directly manage and mentor a small team of program and project managers. You will operate as a 'leader of leaders,' establishing best practices, ensuring strategic alignment, and elevating the delivery capabilities of your entire team
• Domain-Level Scope Ownership: Drive the execution strategy for multiple highly complex programs within Fulfillment. You will oversee the translation of executive fulfillment strategies into highly structured, technically sound execution roadmaps
• Cross-Functional Stakeholder Alignment: Operate at the highest levels of the organization, bridging the gap between Global Fulfillment Executives, Plant Operations, and Core Engineering. You will manage complex, ambiguous stakeholder environments and build consensus on system-wide technical rollouts
• Drive Clarity in our Domain: Ensure our organization is clear on our current and upcoming investments, latest status, blockers, and what success means
• Accountability for System-Level Outcomes: You will design feedback loops and governance models to ensure that our technical initiatives drive tangible business outcomes. That means defining success and ensuring accountability to accomplish those goals

Skills

• 8+ years of Program Management experience, with a proven track record of managing complex systems in fulfillment, supply chain, logistics, or large-scale e-commerce manufacturing environments
• Proven ability to navigate highly ambiguous, domain-level initiatives
• Elite written and verbal communication skills
• 2+ years of direct people management experience, with a passion for coaching and professional development of program/project managers
• Ability to balance a bias for action with being a guardian of our Product

Benefits

• Cimpress/Vista offers a comprehensive benefits package, including health, wealth and wellness programs, as well as long-term equity incentives, subject to eligibility.
• We have a Remote-First operating model and culture, with team members in over 15 countries and 30 US states, offering autonomy and the flexibility to work from home.
• Cimpress also provides collaboration spaces for team members to work physically together.

Company Overview