[Remote] Account Executive, Upsell
Note: The job is a remote job and is open to candidates in USA. Nooks is an applied AI lab focused on building the Agent Workspace for GTM. They are seeking an Account Executive to drive upselling efforts for their Sales Engagement Platform, working closely with Customer Success to identify opportunities and ensure long-term customer value.
Responsibilities
- Own expansion and upsell revenue for our Sales Engagement Platform within an existing customer base
- Partner directly with Sales and Customer Success Leadership to design, test, and document the SEP expansion playbook
- Run discovery focused on expansion opportunities, mapping SEP capabilities to customer needs and desired business outcomes
- Track learnings from wins and losses to continuously refine messaging, ICP, and expansion motion
Skills
- Strong track record of landing revenue within net new accounts
- Deep understanding of Sales and SDR team workflows, buyer personas, and how SEP tools drive productivity and business outcomes
- Experience operating in early-stage or high-growth environments with limited process and high ownership
- Ability to handle extreme ambiguity, prioritize effectively, and build structure where none exists
- Strong executive presence and comfort selling to sales leaders (VP Sales, CRO, RevOps leaders)
- Prior experience as a BDR/SDR and an AE in technology
- Experience being a first or early seller for a new product, motion, or business line
- Background in helping define pricing, packaging, or GTM strategy for expansions
- Experience working closely with Product teams to translate customer feedback into roadmap input
Company Overview