[Remote] Product Manager - Commercial Multi-Peril

Note: The job is a remote job and is open to candidates in USA. American Family Insurance is seeking a Product Manager for their Commercial Multi-Peril Products. This role is responsible for managing product performance, conducting market analysis, and delivering solutions that enhance profitability and customer experience.

Responsibilities

• Oversee development of specific strategies related to price, product and underwriting. Execute and deliver product initiatives that lead to profitability and growth
• Collaborate with subject matter experts and other company leaders to implement changes that enhance the customer experience
• Research the competition to develop opportunity and threat assessments
• Lead with a continuous improvement approach
• Develop and maintain strong technical expertise and knowledge within the product management team
• Oversee research and insights gathering and analysis including competitive intelligence, customer empathy, strong understanding of pricing models and analysis, and innovation methodology working closely with product development teams
• Ensures overall compliance and financial viability
• Identify and develop expansion strategy in partnership with appropriate distribution partners to increase exposure of product to appropriate new markets in partnership with product development team members
• Lead line analysis as needed as prioritized by line lead to inform line performance, strategy and line level initiatives
• Primary contact with Product Development within assigned LOB
• Develop Line Initiatives
• Own line product guides and UW guidelines
• Lead line CAT/CE analysis
• Develop Line Communications as directed from Sr. Manager - Product
• Complete analysis for line business reviews
• Complete line P&G initiative analysis
• Primary contact with claims for CMP line of business
• Primary contact with UW support teams for CMP lines of business

Skills

• Demonstrated experience providing customer-driven solutions, support, or service
• Demonstrated experience developing insurance product/line of business strategies
• Extensive knowledge of leveraging customer, market, and competitor intelligence
• Extensive knowledge and experience with lean innovation, agile or other development/innovation approaches
• Extensive knowledge of market research and marketplace and regulatory trends
• Extensive knowledge and understanding of product design, pricing and product management
• Solid knowledge and understanding of advanced financial and data analysis techniques

Benefits

• Relocation support is offered for eligible candidates.
• To ensure a strong start, all employees participate in our New Employee Orientation during their first week.  This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.  At times, sessions may be delivered virtually based on scheduling and availability.
• Offer to selected candidate will be made contingent on the results of applicable background checks
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

Company Overview