[Remote] Vice President, Clinical Operations

Note: The job is a remote job and is open to candidates in USA. Evergreen Nephrology is dedicated to transforming kidney care through a patient-centered approach. They are seeking a Vice President of Clinical Operations who will be responsible for the performance, scalability, and continuous improvement of enterprise clinical programs, ensuring high-quality care and operational excellence.

Responsibilities

• Own performance across CKD Navigation, PAC, ECCP, Pharmacy, and future clinical programs
• Ensure clinical programs align with value-based care contract requirements, quality goals, utilization targets, and enterprise clinical strategy
• Lead program integration, stabilization, and scaling across markets and payer partnerships
• Translate clinical priorities into workflows, protocols, technology requirements, reporting needs, and frontline execution
• Serve as the senior escalation point for program risks, performance gaps, and complex operational challenges
• Partner with Central Quality to translate enterprise quality strategy into program level execution, workflow design, and frontline accountability
• Partner with Product, Technology, Analytics, and Clinical teams to implement and optimize care management platform functionality, clinical workflows, reporting, and patient engagement capabilities
• Lead and advance technology enabled care delivery models that improve patient engagement, documentation accuracy, workflow efficiency, communication, and measurable outcomes
• Support integrated patient engagement strategies across outreach, communication, care coordination, and campaign-based workflows
• Drive data integrity and reporting alignment across Evergreen technology platforms and operational reporting systems
• Own program level KPI performance and use rapid cycle improvement to identify and close performance gaps
• Build and develop high performing clinical leadership teams with clear role clarity, performance expectations, and accountability structures
• Lead operational integration across programs to create a more coordinated patient and provider experience
• Other duties consistent with this role, as assigned

Skills

• Licensed clinician with experience in direct patient care and clinical operations
• Backgrounds may include nursing, advanced practice providers, pharmacy, social work, or medicine
• Experience leading clinical operations in value-based care, provider enablement, population health, or complex chronic care models
• Experience partnering with physician leaders and building strong clinical relationships
• Strong working knowledge of HEDIS, Stars, quality performance, utilization management, and value-based care economics
• Hands on experience implementing, optimizing, or operationalizing care management platforms, clinical workflow tools, or patient engagement capabilities
• Experience translating operational needs into technology requirements and ensuring platform workflows support real frontline execution
• Experience using digital engagement, communication workflows or campaign-based outreach to improve patient engagement and program performance
• Ability to lead across centralized and embedded teams, multiple markets, and matrixed partners
• Proven ability to manage outcomes in a fast moving, evolving environment
• Track record of building disciplined operating systems, clear accountability, and scalable clinical programs
• Experience leading through influence across clinical, operational, analytics, technology, and payer partnership teams
• Intermediate skills with MS Office Suite of products including Outlook and Teams
• Able to work effectively in a primarily remote environment
• Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Cable, Fiber, or DSL connections hardwired to the internet device are recommended
• Evergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role
• Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
• Experience leading clinical operations in a Nephrology setting
• Experience in a clinically integrated mode
• Bachelor's degree

Benefits

• Annual bonus
• Flexible time off policy for full-time employees
• 12 paid holidays per year
• Medical, dental, vision and life insurance, including an HSA with employer match
• Reimbursement for continuing medical education for eligible roles
• A 401(k) program where Evergreen matches up to 4% of contributions after six months of tenure
• Paid parental leave
• A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology
• Evergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role

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