[Remote] Key Account Manager Logistics
Note: The job is a remote job and is open to candidates in USA. Bizerba USA Inc is seeking a results-driven Key Account Manager – Logistics to drive business growth across the U.S. market. This role involves identifying, developing, and closing new business opportunities within various logistics sectors while acting as a trusted advisor to customers and delivering tailored solutions.
Responsibilities
- Identify and pursue new business opportunities within logistics, parcel, warehouse automation, and industrial sectors
- Build, manage, and maintain a robust sales pipeline through prospecting, networking, and outbound outreach
- Achieve and exceed revenue and booking targets within the assigned territory
- Drive consistent deal execution from lead generation through contract closure
- Develop and maintain strong relationships with key decision-makers across large, multi-site operations
- Act as the primary point of contact throughout the customer lifecycle
- Identify opportunities to expand existing accounts and increase revenue
- Ensure high levels of customer satisfaction, retention, and long-term partnership
- Analyze customer operations, including throughput, layout, and processes
- Understand supply chain challenges and operational needs
- Translate customer requirements into tailored logistics, automation, and technology solutions
- Recommend appropriate equipment and system configurations (weighing, inspection, labeling, vision systems)
- Design and present customized solutions aligned with customer objectives
- Collaborate with sales and engineering to develop optimized system layouts
- Align internal resources to ensure solutions meet both customer requirements and company standards
- Create high-quality proposals, presentations, and technical documentation
- Support onboarding and implementation of new clients to ensure seamless delivery
- Lead client meetings, product demonstrations, trials, and presentations
- Engage stakeholders across engineering, operations, and procurement functions
- Prepare proposals, negotiate commercial terms, and close contracts
- Conduct market and customer research to identify trends, opportunities, and competitive positioning
- Stay informed on logistics automation trends, parcel operations, and competitor activity
- Maintain strong knowledge of company solutions, applications, and value proposition
- Provide insights to enhance go-to-market strategies and overall sales performance
- Contribute market feedback to support product development and continuous improvement
Skills
- Proven experience in key account management, business development, or solution sales within logistics, intralogistics, or automation
- Established network of contacts and relationships within logistics, parcel sortation, warehouse automation, and systems integrator industries required
- Strong understanding of supply chain operations, warehouse processes, or parcel distribution
- Experience selling or supporting technical solutions or systems (e.g., automation, material handling, inspection, or vision systems)
- Demonstrated ability to manage complex sales cycles and engage multiple stakeholders
- Excellent communication, negotiation, and presentation skills
- Ability to translate technical requirements into commercial solutions
- Self-driven, results-oriented, and comfortable working in a dynamic, growth-focused environment
Company Overview